ibusiness.

Catalogue · Five services

What we build, in detail.

Read top-to-bottom or jump to the section that hurts most. Every engagement combines two or three of these — never all five at once.

§ 01 / 05

AI Patient Agentsagents

Twilio · SMS · Voice · Webchat

Conversational AI that picks up the phone, answers the SMS, and replies in chat — at 2 a.m. on a Sunday.

  • Real-time intent classification (scheduling, refills, billing, triage)
  • Native Twilio voice with sub-second latency
  • Hardcoded clinical kill-switches for emergencies
  • Zero-data-retention LLM configuration
  • Audit log for every patient interaction
CLARA · LIVE00:42"I'd like to reschedule…"INTENT · RESCHEDULEROUTING · DR. MARTÍNEZ

§ 02 / 05

Modern Medical Sitessites

Conversion · SEO · Embedded AI

Websites that load in under a second and turn visitors into booked visits — with the AI agent embedded from day one.

  • Editorial design system (no stock medical photography)
  • Lighthouse 95+ across the board
  • Schema.org healthcare markup baked in
  • Booking widget integrated with your calendar
  • Lead routing into your CRM, automatically
Care,unhurried.Concierge psychiatry · AustinBOOK A VISITFIG. 01

§ 03 / 05

Omnichannel Hubshubs

SMS · Voice · Email · Chat

One inbox for the front desk. Every channel patients use, every conversation in one calm place.

  • Unified threading across SMS, voice, email, and chat
  • Smart routing by intent and urgency
  • Searchable patient history at a glance
  • Response templates with PHI masking
  • Native HIPAA audit trail
INBOXSMSVOICEEMAILCHATLinda H.Need to confirm Tue 10amSMSMarcus J.Voicemail · 0:34VOICEAnaya P.Insurance questionEMAILRafael O.First-time visitCHAT

§ 04 / 05

EHR Integrationsintegrations

Tebra · Athena · Epic · n8n

We wire your EHR, billing, and CRM together with n8n so the same patient never gets typed in twice.

  • Bi-directional sync with Tebra, Athenahealth, Epic
  • Webhook-based, no batch jobs
  • Idempotent writes (no duplicate records, ever)
  • Stripe billing reconciliation
  • Observable: every sync logged and replayable
TebraEHRn8nORCHESTRATIONTwilioSendGridStripeZERO DOUBLE-DATA-ENTRY

§ 05 / 05

Custom Softwaresoftware

Portals · Apps · Internal tools

AI-accelerated development for the bespoke pieces no off-the-shelf vendor will build for you.

  • Patient portals with PHI-grade auth
  • Internal dashboards for clinical operations
  • Mobile companion apps
  • AI scribing and chart-prep tools
  • Built in weeks, not quarters
~/clinic-portal · mainfunction intake(patient) { const triage = await clara.classify( patient.symptoms, ); if (triage.severity > 8) escalate(); return schedule(patient, triage.team);}● tests passing · 247 / 247

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Hi — I'm L.I.A, ibusiness' clinical concierge. How can I help your practice today?